Refund policy
Return & Refund Policy
At NATIVE ORGANICS, customer satisfaction is important to us. We strive to deliver premium-quality products in perfect condition.
Returns
Due to the nature of our food and wellness products, we do not accept returns of opened or used products for safety and hygiene reasons.
Damaged or Incorrect Products
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with:
- Your order number
- Photos of the product and packaging
- A brief description of the issue
Upon verification, we will arrange a replacement or issue a refund at our discretion.
Refunds
Approved refunds will be processed to the original payment method within 5–10 business days.
Shipping charges, if applicable, are non-refundable unless the error was on our part.
Order Cancellation
Orders may be canceled before they are shipped. Once an order has been dispatched, cancellation requests cannot be accepted.
Contact Us
For any questions regarding returns or refunds, please contact:
Email: rajayush7488@gmail.com
We are committed to resolving genuine concerns promptly and fairly.